Richa
A product designer who turns the collision of compliance, engineering, and business into clarity.
Compliance design2025KYC/KYB: weeks to
about a dayCompliance without the wait: replaced calls with self-serve verification.Read more
0 to 1 design202467% active card reader usersPayments for SMBs on the go: built Card Reader and Tap to Pay end to end.Read more
Strategic design2025205% new account
growthOne path to get paid: removed processor choice, defaulting to Stripe.Read more
System design2026Status system built for 3 surfacesMultiple processors, One status system: standardized statuses everywhere.Read moreEach of these started as a system with too many moving parts. As the only designer on payments, I start with the underlying logic, work through the engineering and compliance constraints with the people who own them, and only then shape the interface, so what ships matches what was designed.
See how AI factors into that process.
Focus hours
Selected work
When out of office
Richa Kulkarni
I'm a product designer with 7+ years building payments and compliance systems, most recently at Thryv, where I've been the sole designer across ThryvPay and Keap's payments experiences. Every project starts as tangled lines of logic across different systems. I untangle them, exhibit by exhibit, to create the foundation.
Before product design, I trained as an architect, which might explain why I can't leave a system unstructured. Outside of work that instinct doesn't really turn off: I read constantly, paint when I need my hands busy, keep a training routine that's honestly a little relentless, and have strong opinions about jewelry. Organized chaos, basically, just aimed at whatever's in front of me that day.
